SERVICE 02 · PROVIDER & VENDOR COMMUNICATION

Your vendors, handled. Your team, freed.

Operators run on dozens of counterparties, and every one of them generates correspondence, queries and scheduling. We become the consistent operational contact your vendors actually respond to — working on your instruction, from your systems, under your name where you direct.

What you get

  • Day-to-day correspondence with game providers, aggregators and content suppliers
  • PSP and payment-vendor operational coordination and query resolution
  • Technology-vendor coordination on operational and scheduling matters
  • Affiliate platform and marketing-technology vendor liaison
  • Integration scheduling between your technical team and third parties
  • SLA monitoring, service-credit tracking and escalation management
  • Rate-card verification and invoice query handling

WHAT CHANGES FOR YOUR TEAM

Vendor threads stop dying in inboxes. Service credits get claimed instead of forgotten. Your product and technical people spend their time building, not chasing suppliers.

The boundaryWe coordinate and communicate on your written mandate — you sign, you approve, you decide. We never bind you or represent you before any regulator.
Read the full scope limitation (contract wording)
We communicate on your instruction, within a written mandate, from your systems and under your name where you direct. We hold no authority to bind you, do not sign agreements, do not conclude commercial terms without your written approval on each occasion, and do not act as your agent or representative before any regulator, licensing authority or public body. We provide no registered office, business address or correspondence address service.
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